Ordering Information

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Shipping
Katie K Active offers FREE SHIPPING for orders over $100.00. Expedited shipping is available via UPS or Fed-Ex for an additional fee. Please contact for us at: info@katiekactive.com for expedited shipping. Katie K Active offers shipping worldwide.

The items which we ship to you are from our warehouse, and we charge a minimal shipping fee for orders “under $75” and for fast shipping “expedited” orders to cover the costs incurred by our warehouse shippers.

Privacy & Security
Your login and shipping/billing information on www.katiekactive.com will be kept private in accordance to U.S. PCI-compliance rules.

Returns & Replacements
Guaranteeing your satisfaction is the most important thing to us when purchasing from Katie K Active. Being on-line shoppers ourselves, we realize that you can never be sure how amazing our activewear is until you have it on! If you need to make a return or replacement for activewear in its original condition, please contact us within 15 days of receiving your order. Please contact for us at: info@katiekactive.com when making a return or exchange and we can send you a return label! Returns are processed within 10-14 days typically.

Ordering
You can order right here on this site or email us. For ordering or questions please contact us at: info@katiekactive.com
You can also contact us at 610.790.5926 and we will return your call as soon as possible.

Payment, Pricing & Coupon Codes
We accepts all forms of payment including PayPal. If you pay by check or money order, your items will be shipped when the money has cleared. Unless specified, promotions offered by Katie K Active cannot be combined and may carry restrictions. To enter a Coupon Code, click on Shopping Bag Icon in upper right and click “View Cart”. You will see the space for the Coupon Code in that window.

Updating Account Information
Simply login to update your account information.

Viewing Orders
Once you place an order on our Katie K Active website, you can login to review your orders.

Size Chart